1.Free shipping on orders over $80
2. Shipping Methods and Costs
We offer the following shipping options:
- Standard Shipping: Estimated delivery time is [7-10] business days. The cost of standard shipping varies based on location and order size.
- Expedited Shipping: Estimated delivery time is [3-5] business days. The cost of expedited shipping is calculated based on the destination and package weight.
All shipping charges are calculated at checkout based on the shipping method selected and the order destination.
3. Order Processing Time
Orders will be processed within [1-3] business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has shipped, you will receive a confirmation email with tracking information.
Return and Exchange
1.Return and Exchange Timeframe
You can request a return or exchange within [14] days of receiving the item.
Requests made after [14] days from the receipt of the order will not be accepted.
2.Product Condition
The item must be unused, undamaged, and in its original packaging with tags attached.
Sale items, custom items, or personalized items are not eligible for returns or exchanges.
3.Return and Exchange Process
Please contact our customer service team at [info@sellowo.com], providing your order number and reason for return or exchange.
We will provide you with detailed instructions and the return address.
Please return the item along with its original packaging to the specified address.
